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Enterprise Software Selection
Monday, November 23, 2009
Home > Site Map > Software Evaluation Criteria > Open Source FOSS > Support Services > 



Support Services And Staff Page: 1

Page: 1
  1. Certification program for support service providers (12 product(s) support this feature)
  2. Dedicated resources to support inquiries (17 product(s) support this feature)
  3. Maintenance contracts (23 product(s) support this feature)
  4. Security alerts (18 product(s) support this feature)
  5. Service account manager (15 product(s) support this feature)
  6. Service level agreements SLA (22 product(s) support this feature)
  7. Support engineers are deployed at both owned and remote sites (17 product(s) support this feature)
  8. Technical support engineer dedicated (17 product(s) support this feature)
  9. Will provide references of three or more leading support and services partners (17 product(s) support this feature)
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