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- 5 day work week (3 product(s) support this feature)
- Apple Macintosh OS (1 product(s) support this feature)
- Application fix response time within 1 hour (3 product(s) support this feature)
- Application fix response time within 1 working day (2 product(s) support this feature)
- Application fix response time within 2 hours (3 product(s) support this feature)
- Application fix response time within 4 hours (4 product(s) support this feature)
- Application fix response time within 8 hours (3 product(s) support this feature)
- At co-located site where this is a hosted service (2 product(s) support this feature)
- Combination of on site and off-site locations (2 product(s) support this feature)
- Dedicated resources to support inquiries (3 product(s) support this feature)
- Hyperion Essbase (1 product(s) support this feature)
- IBM AS-400 (1 product(s) support this feature)
- J2EE Weblogic (1 product(s) support this feature)
- Nominated working hours (3 product(s) support this feature)
- Novell NetWare (1 product(s) support this feature)
- On-site (3 product(s) support this feature)
- Oracle (4 product(s) support this feature)
- Product support through call center operation on 24x7x365 global availability (3 product(s) support this feature)
- Related Items (1 product(s) support this feature)
- Solve application problems within eight hours (3 product(s) support this feature)
- Solve application problems within four hours (4 product(s) support this feature)
- Solve application problems within one hour (3 product(s) support this feature)
- Solve application problems within one working day (2 product(s) support this feature)
- Solve application problems within two hours (3 product(s) support this feature)
- SQL Server (3 product(s) support this feature)
- Support engineers are deployed at both owned and remote sites (1 product(s) support this feature)
- Training7 day work week (2 product(s) support this feature)
- Unix (1 product(s) support this feature)
- Web browser (3 product(s) support this feature)
- Windows (3 product(s) support this feature)
- Windows (3 product(s) support this feature)
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