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Enterprise Software Selection
Monday, November 23, 2009
Home > Site Map > Software Evaluation Criteria > Financial And Insurance CRM > E Mail Response Management > 



Tiered Servicing Page: 1

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  1. Auto-respond with a known accurate answer based on customer value without associate interaction to customer e-mails (1 product(s) support this feature)
  2. Auto-suggest based on customer value pre-populating possible responses for associate review (1 product(s) support this feature)
  3. Send a specific auto-acknowledgement based on customer value (1 product(s) support this feature)
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