Work Definition Page: 1

1. Assigns activities to participants roles through graphical drag-and-drop facilities (7 product(s) support this feature)
2. Assigns activities to participants roles through scripting or programming (7 product(s) support this feature)
3. Configurable workflow based on service type feature set and network or account attributes (7 product(s) support this feature)
4. Configures supervisor workgroup and engineer relationships to tasks (7 product(s) support this feature)
5. Defines and handles complex or compound work-items comprised for comments and annotation free-form user comment attachments (7 product(s) support this feature)
6. Defines and handles complex or compound work-items comprised for images data from imaging tools (7 product(s) support this feature)
7. Defines and handles complex or compound work-items comprised of business and transactional data (7 product(s) support this feature)
8. Defines and handles complex or compound work-items comprised of several heterogeneous data elements which are integrated into the same container or work package including standard attachments such as office documents spreadsheets and graphs (7 product(s) support this feature)
9. Defines and handles complex or compound work-items comprised of workflow process-specific data such as data by process and activity history task priority and alerts (7 product(s) support this feature)
10. Defines the business rules and the routing logic in the process through embedded own scripting language or external callable UNIX or C scripts scripting (7 product(s) support this feature)
11. Defines which participant should work on which activities and with what resources and the different modes available for assigning work (7 product(s) support this feature)