Triggers And Scheduling Page: 1

1. Activity and work-item status exceptions processing status (10 product(s) support this feature)
2. Alert logging and maintenance keeps an audit trail of the alerts that are triggered along a process (10 product(s) support this feature)
3. Alerts mechanism determines whether the alerts are posted through an e-mail system shown as a pop-up window or created and routed as a special work-item (9 product(s) support this feature)
4. Automatically calculates due dates based on services ordered with override capability (7 product(s) support this feature)
5. Automatically launches external applications or processes as a result of a trigger activating (9 product(s) support this feature)
6. Deadline triggers eg date day-of-month hour (11 product(s) support this feature)
7. Defines automatic generation of alerts and notifications based on triggers (9 product(s) support this feature)
8. Defines automatic reprioritization of an activity or work-item as a result of a trigger activating (9 product(s) support this feature)
9. Defines automatic routing and escalation routing to a supervisor of a work-item as a result of a trigger activating (9 product(s) support this feature)
10. Different types of events that can be defined as triggers of automatic actions including timer triggers (10 product(s) support this feature)
11. External triggering events an external application message or an operating system event (10 product(s) support this feature)
12. Generates and manages notifications and alerts including how the alerts are registered logged and to whom they are posted (11 product(s) support this feature)
13. Notifies group supervisor of reporting alerts and warnings (10 product(s) support this feature)
14. Participant notification warns participants about different work and process events (10 product(s) support this feature)
15. Scheduled triggers periodic events such as every eight hours or every week (10 product(s) support this feature)
16. Threshold triggers eg based on predefined attribute values for work-items such as all claims over $1 000 should generate alerts (10 product(s) support this feature)