Queue And Work List Definition Page: 1

1. Alternate inbox for a temporary replacement or stand-in work queue (7 product(s) support this feature)
2. Assigns work by activity or work item and allows users to view outstanding and completed activities or work-items (7 product(s) support this feature)
3. Defines preset sorts at build-time such as LIFO sort alphabetic sort so users can sort queues at run-time (7 product(s) support this feature)
4. Defines relationships between queues activities and how they correspond to support the different mapping definitions eg one queue for many activities one-to-one mapping and custom mapping (7 product(s) support this feature)
5. Defines the run-time activity-level and work-item-level priority of the different instances and cases within the process (7 product(s) support this feature)
6. Denotes tasks with alarms or deadlines with some type of indicator like an alarm clock (7 product(s) support this feature)
7. Differentiates between new and existing work tasks (8 product(s) support this feature)
8. External application inbox for computer-based participants or agents work queue (7 product(s) support this feature)
9. Graphical display representation of the business process (7 product(s) support this feature)
10. Individual inbox or person-specific work queue (8 product(s) support this feature)
11. Multiple views of a users work lists as a group member and as an individual users may take items from a group list and place them in an individual list (7 product(s) support this feature)
12. Participants view assigned work by activities specifically assigned to a participant (7 product(s) support this feature)
13. Participants view assigned work by suspended work items or activities views of all activities or work-items whose processing has been suspended (7 product(s) support this feature)
14. Participants view assigned work in a comparative workload view a view of the work assigned to the different participants and groups (7 product(s) support this feature)
15. Participants view their assigned work by workgroup assignment activities assigned to a group to which the participant belongs (7 product(s) support this feature)
16. Performs a search for specific data within queues such as responsible role eg look for all work-items last handled by customer service (7 product(s) support this feature)
17. Performs a search for specific data within queues such as specific data values eg look for all work-items relating to customer Smith (7 product(s) support this feature)
18. Preserves consistency by allowing one participant to access a task and its work-items at a time (7 product(s) support this feature)
19. Pushes or assigns work to users and allows users to pull work from their queues (8 product(s) support this feature)
20. Role inbox functional work queue (7 product(s) support this feature)
21. Searches for specific data within queues based on priority (7 product(s) support this feature)
22. Single work queue concept which combines the in-box and the WIP box activities (8 product(s) support this feature)
23. Sorts of work in a queue at run-time based on workflow data fields criteria order by specific workflow data values (7 product(s) support this feature)
24. Sorts work in a queue at run-time based on FIFO criteria in which work-items are assigned based on activity and work-item age (7 product(s) support this feature)
25. Sorts work in a queue at run-time based on priority by activity criteria order by activities priorities (7 product(s) support this feature)
26. Sorts work in a queue at run-time based on transactional data fields criteria ordered by the data values of an external application or database (7 product(s) support this feature)
27. Sorts work in a queue at run-time based priority by work items criteria order by the work-items priority (7 product(s) support this feature)
28. Sorts work lists in any order and saves settings for future sessions (7 product(s) support this feature)
29. Sorts work queues on variable criteria and customs user-defined criteria (7 product(s) support this feature)
30. Static and dynamic associations between queues and activities (7 product(s) support this feature)
31. Workgroup inbox group work queue (7 product(s) support this feature)